Modern Writing Skills by Terry O'Brien
Author:Terry O'Brien [O'Brien, Terry]
Language: eng
Format: epub
Tags: Mobilism
Publisher: Rupa & Co
Published: 2011-07-31T18:30:00+00:00
3. Emotions
It is easy to respond over-emotionally to an email. This phenomenon is sometimes referred to as 'flaming'. It can be avoided in the ways already suggested: taking time to reflect, not sending messages off straightaway, and so on. You should also do everything you can to avoid your message being at all ambiguous. Jokes and irony can be very tricky when composing an email message.
Another method that some people use when corresponding with people they know well is to use emoticons: combinations of punctuation and letters that draw sideways faces.
Some people like using these, others hate them. Never use them in formal emails, though.
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